Refund & Cancellation Policy
Order Cancellation
Orders may be cancelled before shipment. Once shipped, cancellation may not be possible.
Damaged or Incorrect Products
Please contact us within 48 hours of delivery. Photographs may be requested.
Refunds
Approved refunds will be processed through the original payment method where possible.
Non-Returnable Products
Opened or used personal-care products may not be returnable for hygiene reasons, except where required by law.
Last updated: 02 Aug 2026